Develop and implement concierge and bellman service standards and procedures to maintain a high level of guest satisfaction. Lead and manage the concierge team and bellman team, including hiring, training, and evaluating staff performance. ...
We are seeking a detail-oriented and customer-focused individual to join our team as a Travel Concierge. As a Travel Concierge, you will be responsible for providing exceptional service to our clients by assisting with travel arrangements, reconfirmations, and reservations. ...
Ensure that the concierge desk is always stocked with necessary information, brochures, and promotional materials. ...
Details will be discussed in the interview.Quyền lợi được hưởng.Accommodation provided (shared room in Staff House building – 3 to 4 pax/room).Offered three (3) meals per day including meals on the weekly days off.Offered uniform and laundry service for uniform.Joined in the associate activities.Joi...
Positively collaborates and communicates proactively with other departments regarding VIPs, special requests, group needs, check outs and other guest needs that might arise.Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal reco...
Assist in ensuring that the guest is welcomed and that his/her luggage and other immediate needs are cared for.Give possible support for carrying the guest's luggage to and from the assigned room, and for ensuring that the guest is property settled in a room, according to standards.Quyền lợi được hư...
Our jobs aren’t just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a...
Regent Phu Quoc is looking for candidates who will join us as Front of The House Trainees (Concierge) for. ...
Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (.Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction.Gather, summarize, and provide information to Residence owne...
Welcome and greet our beloved guests courteously and wholeheartedly;.Observe and anticipate the guests' needs and requirements actively.Offer prompt, efficient service either personally or through effective communication with other colleagues;.Deliver and unload guests' luggages on time;.Be responsi...
Maintain the highest level of safety, security and hospitality to our Residence owners.Schedule, supervise and reinforce the job specific protocols as outlines in the Ritz-Carlton Standard Operating Procedure Manual.Respond to Residence owners’ requests for information, special arrangements, or serv...
Ensure that all guests arriving and leaving the Hotel are warmly greeted and provide assistance quickly when they need or request it.Provide the service with smile and a positive attitude.Stand by front door, open the car doors & greet the guest when they arrive.Handling luggage for arrival and depa...
Respond to guest requests for special arrangements or services (e.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and ac...
Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction.Gather, summarize, and provide information to Residence own...
Chi tiết công việc sẽ được trao đổi khi phỏng vấn.Quyền lợi được hưởng.Phụ cấp hằng tháng dựa trên phí phục vụ của khách sạn.Internship allowance based on monthly service charge.Participation in accident insurance during internship period.Duty meal and free parking space within the hotel premise.Par...
Respond to guest requests for special arrangements or services (e.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and ac...
Gather, summarize, and utilize information about the property and the surrounding area amenities, including special events and activities.Respond to guest requests for special arrangements or services (e.Actively listen and respond positively to guest questions, concerns, and requests using brand or...
Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Supports concierge team to keep them focused on the critical components of operations to drive guest s...