Customer Service Representative average salary in Vietnam, 2025

Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. Accurately identify and address customer needs. Conduct thorough investigations into customer issues. Provide effective solutions to resolve customer concerns. ...

May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation). Ensures that go...

You have at least 1 year experience within a Customer Service or Customer Success role, ideally within the Ecommerce / Marketplaces, FinTech and IT Services industry. We are looking for an experienced Customer Service Representative (Full-time Non-voice - Remote work). As part of our continued growt...

Effective present and discuss the products and services of the company, services provided by the company and its vendor to current and prospective customers in a way that conveys an image of quality, integrity and understanding and delivery of the customer needs. Process customer orders in a courteo...

You have at least 1 year experience within a Customer Service or Customer Success role, ideally within the Ecommerce / Marketplaces, FinTech and IT Services industry. Address customer concerns, resolve issues, and ensure high customer satisfaction levels. Respond to customer inquiries and provide te...

Minimum 2 years of experience in customer service, customer support, or technical support, with demonstrated understanding of customer service environments and solutions required. We’re looking for dynamic, passionate, and customer-oriented professionals to support our clients with excellent custome...

Customer Service Representative - Bắc Ninh. ...

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As a Customer Solutions Manager you will take end-to-end ownership of a diverse range of projects and initiatives, utilizing your Program Management skills to interface with and influence a broad range of multi disciplinary teams (sales, solutions architecture, support, product, professional service...

Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Perform general office duties to support Sales & Marketing (. ...

Respond to customer inquiries and provide technical assistance via various communication channels. Troubleshoot and resolve customer issues and document solutions. Collaborate with cross-functional teams to address customer needs and improve product functionality. Contribute to the development of su...

Delivering the service operation and service network managing function within customer support. Holding the accountability for monitoring service quality through the KPI index by all ASPs and CSPs to ensure customer satisfaction with the company’s products,. Supports with ad-hoc tasks as directed by...

Fulfills additional assignments (for support for other colleagues/ countries / locations/ new services, including Customer Support Representative activities/ satisfaction surveys);. High sense of responsibility, patience, urgency and customer support;. Previous customer support experience is a plus...

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Cung cấp đầu vào để kết hợp các SOP của nhóm Dịch vụ khách hàng và của nhóm Phục hồi trải nghiệm khách hàng thành SOP duy nhất của nhóm Trải nghiệm khách hàng của VN.Xác định và đề xuất Hướng dẫn Làm việc cần thiết cho Nhóm Trải nghiệm Khách hàng.Tham gia và cung cấp đầu vào để cải thiện SOP và quy ...

Customer service standards are measurable and can cover: accuracy of order taking, accuracy and speed of invoicing, order fill and completion, speed and completeness of product and services recall, speed with which customer issues are resolved, manner and effectiveness of customer service staff, num...

T?ng h?p, phân tích và báo cáo d? li?u c?a các kênh nhu CS, SS, KS, SSM.Theo dõi và phân tích d? li?u khách hàng và các báo cáo c?a phòng CE.Cung c?p các thông tin h?u ích cho qu?n lý.H? tr? qu?n lý các báo cáo và các dashboards c?a CE.H? tr? theo dõi và dánh giá hi?u qu? c?a các b? ph?n thu?c phòng...

Yêu cầu công việc / Job requirements:.Hỗ trợ giải đáp thông tin, thắc mắc, khiếu nại từ các cuộc gọi vào (Inbound).Thực hiện các cuộc gọi ra (outbound) chăm sóc khách hàng, khảo sát, giới thiệu chương trình.Chăm sóc khách hàng qua các kênh Chát, Email.Các yêu cầu khác từ quản lý dự án .Yêu cầu ...

At least 5 years’ professional experience, including 2 years as Energy efficiency/Green Building Project Manager. Manage projects related to Green Building Certification Scheme such as LEED, LOTUS, EDGE etc. Manage projects related to Energy efficiency, Low-carbon study, thermal comfort. ...

Our client is a FDI manufacturing company now looking for Sales Manager urgently based in the North of Viet Nam. Job Descriptions: Sales Growth: Achieve and exceed sales and profit objectives in the assigned territory, contributing significantly to the company's financial success. Opportunity Manage...

Provides technical support to garment factories needing guidance working with new products. Works with engineering team for trouble shooting customer application problems. Identifies areas for yield and efficiency improvements that would result in cost savings for customers and company. Updates manu...

As directed, participate in sales activities including sales trips, both individually and in conjunction with the sales team. Prepare weekly and monthly reports on sales activities and sales call reports. Conduct sales calls to all existing and new clients to increase awareness and establish support...

Priority for experiences candidates in Sales & Hospitality. ...

We are seeking a detail-oriented and customer-focused individual to join our team as a Travel Concierge. Proactively explore options to accommodate advance or urgent reservations based on customer requests. Prior experience in customer service or a travel-related role is highly desirable. ...

Do coordination all activities of new project department when Plant Manager absent. Lead The Action Plan implementation in Product and Development in New Project. Development, Modification of the Project until Commercial Production. Coordinate the Execution of Program / Action Plan for development o...