I. COMPANY OVERVIEW
Next Level Services (NLS) is navigating a critical phase of transformation as we work toward becoming a leading lifestyle company. As a key player in Vietnam's nightlife and F&B industry, we are building an integrated ecosystem that delivers exceptional customer experiences through nightlife venues, dining concepts, and lifestyle services. We are building a strong foundation for scale and looking for reliable and detail-oriented individuals to join us on this journey.
II. JOB OBJECTIVE
- Enable the VP of Product & Strategy to stay focused on top priorities and maximize impact.
- Ensure efficiency in schedules, meetings, and project follow-ups while keeping the VP updated and prepared.
- Act as a trusted partner who is proactive, sharp, logical, and people-sensitive, able to foresee needs, manage details, and create structure that drives results.
III. ROLES AND RESPONSIBILITIES
1. Manage Schedules and Priorities
Organize and optimize the VPs calendar, ensuring balance between productivity and recovery time.Anticipate upcoming priorities and prepare materials in advance.Filter and suggest which meetings are necessary, declining those are not to keep focus on core outcomes.2. Drive Efficiency in Meetings & Follow-ups
Attend WIP and other key meetings; capture clear minutes, action items, and outcomes.Schedule and coordinate follow-up meetings with responsible PICs, and ensure deadlines are met with proper follow-through.Move from weekly to bi-weekly reviews where appropriate, ensuring past discussions are revisited and outcomes are assessed.3. Communication, Documentation & Data Insights Support
Act as liaison between VP and cross-functional teams; ensure clarity and timeliness in communication.Provide data and rationale to support VP discussions with Sales, GMs, and other stakeholders.Analyze outlet performance (revenue, product quality, customer experience) to identify trends and insights.Draft and organize emails, reports, and presentations with precision and logic.4. Leadership Support & Human Care
Early identification and escalation of team morale or performance concerns.Suggested solutions or interventions for potential challenges within teams.Well-prepared and initiate contexts for team bonding, brainstorming, and alignment sessions.Smooth adaptation of VP communication to diverse stakeholder working styles.Understand individual work styles (Marketing, Project, Entertainment, etc.) and adapt communication accordingly.5. Project Support & Tracking
Updated project tracking reports showing progress, risks, and upcoming decisions.Break down complex initiatives into smaller, trackable steps for efficient execution.Timely alert the VP of risks, delays, or critical decision points.6. Personal & Family Support
Seamless coordination of the VPs personal and family-related arrangements.No disruption to VP productivity due to personal scheduling conflicts.Confidential matters handled with discretion and professionalism.6. Others
Handle ad-hoc tasks assigned by the VP.IV. REQUIREMENTS
Proactive, and reliable ; anticipates needs, and takes initiative without waiting for instructions.Sharp & logical thinking able to prioritize, structure tasks, and filter out unnecessary work or meetings.People sensitivity observes team dynamics, cares about individual well-being, and adapts to different working styles.Required Experience
35 years of experience as an Executive Assistant, Senior Coordinator, or in a strategic support role (preferably supporting senior leadership).Proven track record in calendar and project management, meeting documentation, and follow-up execution.Experience in data handling, reporting, or providing analytical support to decision-makers.Exposure to cross-functional collaboration with senior stakeholders (Sales, Marketing, Operations, etc.).Strong proficiency in Microsoft Office (Excel, PowerPoint, Outlook) and comfort with handling numbers and reports.Bachelors degree in Business, Management, or related field.V. WHAT WE OFFER
Direct exposure to senior leadership and strategy execution.Work in a dynamic and fast-scaling lifestyle company.Competitive salary and benefits, including 13th-month bonus.Annual team-building, year-end party, and employee engagement activities.