Position : Senior BA
Salary Range : ~VND 45-50 million
Location : Binh Duong
Report to : Senior BA Manager
RESPONSIBILITIES :
1. Requirement Management (50%)
- Requirement Gathering & Design : Collaborate closely with stakeholders to identify, collect, and define both business and functional requirements through interviews, workshops, surveys, and process analysis.
- Prepare comprehensive project documentation such as Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Functional Design Documents (FDDs), use cases, system integration maps, and workflow diagrams.
- Analyze existing business processes and workflows to identify gaps and improvement opportunities. Translate business needs into clear, concise, and actionable requirements.
- Develop mockups, wireframes, and visual documentation to enhance understanding, clarify requirements, and ensure stakeholder alignment.
2. User Enablement & Support (30%)
Lead system testing initiatives, including User Acceptance Testing (UAT) defining test scenarios, coordinating testing sessions, and ensuring solutions fully meet business objectives.Develop and deliver user training materials and programs; coordinate the rollout of new features or systems to ensure seamless deployment with minimal disruption to operations.Provide ongoing user support, promptly troubleshooting and resolving system-related issues to minimize downtime and maintain productivity.3. Collaboration & Communication (20%)
Serve as the primary liaison between IT teams and business departments, ensuring effective communication, mutual understanding, and alignment between business objectives and technical solutions.Prioritize business requirements to support timely and efficient decision-making and project execution.Provide regular updates, clarify evolving requirements, and address stakeholder concerns to strengthen engagement, transparency, and team collaboration.REQUIREMENTS :
Degree & Major : Bachelors degree in Business Administration, Computer Science, Information Systems, or other related disciplines.At least 5 years of experience with ERP D365 in the manufacturing domain, with a background in IT.English Proficiency : Good command of English.Proficient in general computer use, especially Microsoft Office and relevant applications.Manufacturing Operations : In-depth knowledge of production planning, inventory control, supply chain management, quality assurance, and shop floor operations.Software Development : Familiar with IT systems, software development lifecycle (SDLC), and system integration best practices.Business Process Management : Skilled in business process mapping, re-engineering, and continuous improvement methodologies.Working Conditions :
Working hours : Monday to Friday (8 : 00 AM 4 : 30 PM) + 2 Saturday per month (8 : 00 AM- 4 : 00 PM)Shuttle bus from Hang Xanh, 12 Dis., Thu Duc, Bien Hoa, Binh Duong to factorySocial Insurance on full salary, Health Insurance for Manager level14 days of per year