Location : 100% Remote, US Time (EST)
Employment Type : Full-time
About the Role :
Our client is seeking a highly experienced Senior QA Engineer / QA Lead to take ownership of end-to-end testing for their complex web and backend systems. The ideal candidate will be a hands-on QA professional with deep expertise in both manual and automated testing, capable of leading quality initiatives, defining QA processes, and ensuring high-quality releases across web, SaaS, and backend applications.
Key Responsibilities :
- Lead end-to-end QA for web and backend systems, ensuring robustness, reliability, and performance.
- Design, document, and maintain test plans, test cases, and automated test suites (UI, API, regression).
- Develop and maintain automation frameworks using tools like Cypress, Playwright, Selenium, or TestCafe.
- Collaborate closely with engineering, product, and DevOps teams to identify issues, improve workflows, and ensure high-quality releases.
- Investigate production issues, reproduce bugs, and partner with developers to determine root causes.
- Own and enforce QA processes and best practices, driving continuous improvement across teams.
- Define, track, and report quality metrics such as defect density, test coverage, and release readiness.
Technical Requirements :
7+ years of QA experience, including 2+ years in a senior or lead role.Strong experience in manual and automated testing for web and SaaS products.Hands-on expertise with at least one automation framework (Cypress, Playwright, Selenium, TestCafe).Experience in RESTful API testing (Postman, Newman, or similar).Solid understanding of CI / CD pipelines (GitHub Actions, Jenkins, GitLab CI).Strong familiarity with SQL and backend data validation.Experience with bug tracking systems (Jira, Linear) and test management tools.Advantageous : Experience in travel tech, booking systems, fintech workflows, or payment systems.Soft Skills & Attributes :
Strong problem-solving and analytical skills.Excellent communication and collaboration with cross-functional teams.Detail-oriented with a commitment to delivering high-quality software.Able to mentor and guide junior QA team members.Why Join Us :
Opportunity to lead QA initiatives in a fast-paced, dynamic environment.Work on complex, high-impact web and backend systems.Collaborate with a talented team focused on quality, innovation, and continuous improvement.