This job offer is not available in your country.
Customer Support (Vietnam / Thai)
SnaphuntVietnam30+ days ago
Job descriptionBuilding strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge. Partnering with the sales team to ensure that new customers are onboarded successfully. Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue. Ensuring a high level of customer renewals. Building strong product expertise and providing training & ongoing support as required. Providing feedback and advocacy on customer pain-points to internal teams. You have at least 1 year experience within a Customer Success role, ideally within the Media & Entertainment industry. You possess excellent interpersonal as well as written and verbal communication skills. You are a strong networker & relationship builder You possess strong analytical skills and are comfortable dealing with numerical data You are a strong team player who can manage multiple stakeholders
The Offer
- Opportunity within a company with a solid track record of performance
- Join a market leader within Media & Entertainment
- A role that offers a breadth of learning opportunities
The Job
You will be responsible for :
The Profile
The Employer
Our client is a part of a larger holding company, forming an inspiring community of highly skilled and innovative individuals who are always on top of things. They create a gaming space with an individual approach to customers and partners - a space where everyone feels comfortable and can express their identity.
Create a job alert for this search
Customer Support Vietnam Thai • Vietnam