Customer Support (Vietnam / Thai)

Our Story

AzuraInfinity is a part of a larger holding company, forming an inspiring community of highly skilled and innovative individuals who are always on top of things. We create a gaming space with an individual approach to customers and partners - a space where everyone feels comfortable and can express their identity.

Starting from a single project in 2019, we have now expanded to more than 12 White Label Brands targeting tier 1, tier 2, and tier 3 markets. We've grown into an international company with over 500+ employees located in 27 countries all around the world, including Eastern Europe, Central Asia, Southeast Asia, South America, MENA, and Latin America.

We are a proactive, motivated multicultural and diverse environment, where everyone belongs and can thrive professionally.

We are eager to meet great talents

If the opportunities at Azura Infinity excite you, we encourage you to apply. Take your next career step and join our international team!

The Role

You will be responsible for :

• Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
• Partnering with the sales team to ensure that new customers are onboarded successfully.
• Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
• Ensuring a high level of customer renewals.
• Building strong product expertise and providing training & ongoing support as required.
• Providing feedback and advocacy on customer pain-points to internal teams.

Ideal Profile

What's on Offer?