Operations Associate

Czarnikow is a global supply chain solutions company with 160 years of experience in commodity trading, whose purpose is to exert a positive economic and sustainable influence in its food, beverage, and energy supply chains. CZ buys, sells, moves and de-risk commodities through a range of services including trade finance, commodities trading, analysis, freight, logistics and price risk management.

We are an entrepreneurial company, with innovation at the heart of everything we do. We are open to change, as shown through the recent expansion of our product portfolio and move into energy. Our people are our most valued asset and make the business what it is today. We hope that you will join our team.

The Operations Associate carries out daily trade operations execution across a range of domestic supply chain logistics and import / export shipment workflows for CZ Vietnam’s Grains and Oilseeds products. The person will have strong understanding of domestic logistics such as warehousing and trucking operations and ideally also extensive experience in import supply chain activities.

Previous experience within other areas of logistics such as port relationships would be an advantage, in addition to being able to demonstrate good organisation skills and an ability to communicate with members of different cultures and backgrounds from other offices and other departments to resolve issues as and when required.

Tasks & Responsibilities

• To carry out day-to-day execution of physical contracts concluded by the commercial team on a variety of supply chain flows including but not limited to import & export (containers / breakbulk / bulk) shipments, domestic warehousing and trucking deliveries, in Grains & Oilseeds products.
• Carry out post trade contract activities and day-to-day execution of physical contracts concluded by the regional and local grains trading team. This involves planning shipments & deliveries to payment collection from Buyers.
• Follow up with local supplier on cargo readiness & check with buyer about their receiving plan to plan our delivery schedule accordingly.
• Keep buyer informed of our delivery schedule & closely follow up with them on any changes in their cargo receiving plan for our suitable action in time.
• Co-ordinate with Logistics agent in order to ensure that customs clearance procedures for imported cargo will be completed properly & quickly.
• Liaise with Local supplier & Trucking agent to ensure that cargo will be received & delivered to buyer’s WH in a timely manner.
• Creating delivery number in our in-house system, Suite
• Prepare & provide buyer with any required documents to facilitate the delivery process.
• Generate internal sale invoice & send to Accounting team for VAT invoice issuance.
• Collect, verify & consolidate Weight lists received from supplier & buyers to issue internal invoices & VAT invoices accordingly.
• Ensuring payments from buyers are made on time and follow up with Buyers on any late payments.
• Managing the payment of suppliers, transport and logistics invoices and any other costs.
• Preparation & maintenance of delivery documents in in-house system Suite and any hard copies if required.
• Handle customer’s requests relating to QA documentation
• Follow up on customers’ claims and other shipment related disputes working closely with traders for a resolution
• Join weekly execution calls with Singapore and / or Regional teams.
• Changes in the business may occasionally require alterations in this job description and these will be agreed with the post holder as appropriate.

About you

We are looking for someone with the following skillset and attributes :

Essential :

Desirable :