Customer Service Officer at Shopping Mall
Location : Ho Chi Minh City & Hanoi
Job Description :
- Daily working time : 1 shift / day, 6 shifts / week.
- Morning shift : 8 : 00 AM 3 : 00 PM (1 hour lunch break)
- Afternoon shift : 1 : 00 PM 10 : 00 PM (1 hour evening break)
- Welcome guests to the mall and guide them to the necessary information.
- Record customer feedback and report on a daily basis.
- Manage the lobby and ensure the cleanliness of the customer care counter area.
- Receive and answer the phone (if any) and transfer it to the relevant department.
- Support administrative work and some other related papers as assigned by management.
Requirements :
- Flexibility to work on shifts.
- Can communicate fluently in English; highly proficient in spoken and written Vietnamese
- Good-looking appearance, from 20 to 25 years old.
- Good communication and problem-solving skills.
- Proactive at work.
Benefits :
- Salary from 8-8.5 mil VND with allowance, bonus & 13th month salary according to company policy.
- Annual health check-up according to company policy.
- Professional training & coaching by experts at Jolie Siam.
- Working in a professional multinational environment.
- Annual performance review and salary review.
Customer Service Officer at Shopping Mall
hour lunch break). Afternoon shift. 1 00 PM. 10 00 PM (1 hour evening break)Welcome guests to the mall and guide them to the necessary information.Record customer feedback and report on a daily basis.Manage the lobby and ensure the cleanliness of the customer care counter area.Receive and answer the phone VietnameseGood looking appearance, from 20 to 25 years old.Good communication and problem solving skills.Proactive at policy.Annual health check up according to company policy.Professional training & coaching by experts at
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