Field Force effectiveness Senior Executive

Ho Chi Minh City, Ho Chi Minh, Vietnam
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Site Name : Vietnam - Ho Chi Minh City

Posted Date : Feb 9 2022

As Field Force effectiveness Senior Executive, you will be accountable for

  • Align with EM customer engagement & Com Eff team to help GSK to have best quality in customer engagement and field force effectiveness to support profitable growth agenda of Local
  • Ensure deployment of Local al F2F channels to support single customer journey in GSK digital ecosystem
  • Determine areas for improvement in accordance with performance analysis reporting tools, and organize development actions with assigned business units and provide support / follow up actions
  • Responsibility for deployment and efficient sales force resource (SRO), customer targeting and segmentation (S&T)
  • Support Commercial to propose innovative business solutions in right investment, right target segmentation, sales resource optimization and performance management

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following :

1. Field Force Effectiveness (SFE) :

  • Deployment the strategy development in call strategy / priority brands
  • Conduct support on right target segmentation and sales resource optimization (SRO) to create commercial efficiency and effectiveness
  • Alignment with CRM team for multichannel plan and Segmentation & Targeting (S&T), sales resource optimization (SRO) deployment readiness
  • Carrying trainings related to commercial effectiveness at Local level
  • Support and collaborate EM and Local BI in F2F customer insight analytic, KPI definitions and performance tracking systems support commercial profitable growth agenda
  • Support Monitoring and Management (MM) in Field Force Effectiveness areas.

2. Business partnering for Performance management :

  • Provide business partnering in internal sales analyst and reporting, supporting to business planning and brand / channel strategy
  • Ensure performance management system, update and analysis territory performance by BU for business solutions
  • Provide daily performance tracking, Key account forecast, Sales force incentive dashboards for Field Force and marketing to support business planning and operation across commercial

3. Sales force Incentive management :

  • Manage target al Local action by channel, by accounts and Territory of Rep level.
  • Working with regional agency for Sales force incentive dashboard management to ensure FF engagement and budget utilization.

4.Ensure Commercial effectiveness process :

Support for the overall commercial effectiveness related processes, budget management and provide required approvals to ensure that all deliverables are executed accurately and timely

Why you?

Basic Qualifications :

We are looking for professionals with these required skills to achieve our goals :

  • Min 2-3 years experience in business intelligence / commercial effectiveness (SFE) or related area
  • Pharma experience is an asset
  • Commercial experience is an asset
  • Good in analytical and business solutions
  • Good in project management
  • Fluency in English writing an speaking
  • People management experience is required
  • Capable of working across boundaries and functional areas
  • High resilience and agility
  • Strategic mindset
  • Full project lifecycle appreciation
  • Creative in problem solving
  • Experience SFE / BI / CRM knowledge and capabilities

Why GSK?

At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader in Consumer Healthcare, strengthening our leadership, and transforming our commercial execution.

Now, we’re making the most significant changes we’ve made to our business in over 20 years. We’re on track to separate and create two new companies in 2022 : New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and genetics science;

and a new world-leading consumer healthcare company of loved and trusted brands.

With new ambition comes new purpose. For New GSK, this is to unite science, talent, and technology to get ahead of disease together all with the clear ambition of delivering human health impact;

stronger and more sustainable shareholder returns; and as a new GSK where outstanding people thrive.

Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture.

A culture that is ambitious for patients so we deliver what matters better and faster; accountable for impact with clear ownership of goals and support to succeed;

and where we do the right thing . So, if you’re ready to improve the lives of billions, join us at this exciting moment in our journey.

Join our challenge to get Ahead Together

Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible.

Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.

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