Coordinator - Sales Operations

Job Description

• Take responsibility for inquiries from customers and support DSEs to secure business opportunities.
• Perform the best customer service to ensure high customer satisfaction.
• Communicate service issues to Department Managers/ Supervisors.
• Monitor sales tasks and ensure the fulfillments.
• Responsible for Company system inputs and updates.
• Corporate and work with other branches related to any sales issues.
• Assist District Sales Manager in updating and monitoring business opportunities.
• Assist District Sales Manager in running Sales weekly meeting and take the minutes.
• Take up additional tasks as required meeting the Company’s need.

Qualifications

• Ability to communicate in Chinese or Korean or Japanese is an added advantage
• Graduated student from University/ College or equivalent combination of education and experience
• Minimum 1-year Expeditors /industry experience.
• Knowledge of required company’s operating systems as well PC skills including MS Word, MS Excel and MS PowerPoint.
• Demonstrated customer service skills and proven interpersonal skills.

Additional Information

Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.

Behaviors:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Package: Expeditors offers excellent benefits

• Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate’s experience and is negotiable.
• Annual Leave
• Health Plan: Medical Package
• Accident Insurance
• Social, Health and Unemployment Insurance
• Mobile phone allowance, company car, Grab account,
• Training and Personnel Development Program

All your information will be kept confidential according to Company guidelines.