Customer Service Officer at Office Building
Ho Chi Minh city, VN
Job Description :
- Greeting visitors and performing visitor management procedure of the office building.
- Recording and serving tenant’s inquiry directly or indirectly by transferring the inquiry to relevant department
- Overseeing main lobby to ensure the cleanliness and facilities / equipment are in order and in good operation condition
- Following building standard operating procedures
- Delivering excellent customer service, at all times
- Recording details of actions taken
- Maintaining safe and clean reception area by complying with procedures, rules, and regulations.
- Maintaining security by following procedures; monitoring logbook and visitor attendance records.
- Supporting Lost & Found activities
Job Requirement :
- Female & good-looking appearance
- Able to communicate in English (especially listening and speaking skill)
- Experiences in the same position or showroom staff is a plus
- Good communication & problem-solving skills
- Friendly, supportive and highly responsible
- Salary ranged from 8 million VND with bonus & 13th month salary
- Social Insurance Medical Insurance Unemployment Insurance regulated by Vietnam Labor Law
- Health care check annually following the company policy
- Training & Coaching provide by experts in Jolie Siam
- Working in professional environment
- Performance and salary review annually