Customer Service Officer at Office Building

Ho Chi Minh city, VN
Jolie Siam
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Job Description :

  • Greeting visitors and performing visitor management procedure of the office building.
  • Recording and serving tenant’s inquiry directly or indirectly by transferring the inquiry to relevant department
  • Overseeing main lobby to ensure the cleanliness and facilities / equipment are in order and in good operation condition
  • Following building standard operating procedures
  • Delivering excellent customer service, at all times
  • Recording details of actions taken
  • Maintaining safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintaining security by following procedures; monitoring logbook and visitor attendance records.
  • Supporting Lost & Found activities

Job Requirement :

  • Female & good-looking appearance
  • Able to communicate in English (especially listening and speaking skill)
  • Experiences in the same position or showroom staff is a plus
  • Good communication & problem-solving skills
  • Friendly, supportive and highly responsible

Benefits :

  • Salary ranged from 8 million VND with bonus & 13th month salary
  • Social Insurance Medical Insurance Unemployment Insurance regulated by Vietnam Labor Law
  • Health care check annually following the company policy
  • Training & Coaching provide by experts in Jolie Siam
  • Working in professional environment
  • Performance and salary review annually
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