Senior Test Assignment Executive - Working Location: Tan Phu, HCMC

Job Description

Ensure right-first-time test assignment for real samples per client protocols/manuals, coordinate sample login–logout on LIMS, maintain ironclad sample identification & custody, and collaborate across Lab/CS/Technical teams to deliver accurate, on-time testing—especially for FCM (Food Contact Materials) programs.

Responsibilities

1) Daily Operations

• Receive real samples; assign tests per client request/protocol/manual and internal SOP.
• Log-in / log-out samples in LIMS and maintain related trackers/files with full traceability.
• Take sample photos, record details, code/label, and store samples per regulations to prevent confusion.
• Conduct sampling/pick-up at HL/SL Divisions or external sites as assigned by supervisors.
• Monitor lab capacity/TAT to propose feasible test plans and prioritization.

2) Technical Coordination & Clarification

• Communicate with CS, Sales, Technical, and Laboratory sections to clarify test requests/programs (incl. FCM), matrices, quantities, and special conditions.
• Prepare assignment sheets/work orders; ensure completeness of information for execution.
• Track job progress and support issue resolution to protect delivery commitments.

3) Quality, Data Integrity & Compliance

• Maintain audit-ready records; comply with ISO/IEC 17025 and data integrity (ALCOA+).
• Escalate deviations; support investigations and implement CAPA/preventive actions.
• Contribute to continuous improvement (templates, checklists, system validations).

4) Safety & Housekeeping

• Follow HSE rules, PPE usage, and safe handling/storage of samples & chemicals where applicable.

Qualifications

• 2–4+ years in Test Assignment / Sample Login / Lab Coordination within TIC or testing labs.
• Hands-on experience with FCM (Food Contact Materials) test programs/workflows.
• Proficiency with LIMS and Microsoft Excel; strong attention to detail and organization.
• English: at least basic reading/writing for SOPs, emails, and client documentation.
• Ability to work independently with minimal supervision; solid teamwork and communication.
• Immediate availability or short notice is highly preferred.
• Familiarity with Hardline/Softline/Toys standards and typical test programs;
• Experience coordinating rush/priority jobs and balancing multi-lab capacities.
• Experience with barcode/labeling systems or digital sample imaging.

Additional Information

• Full salary during probation
• Social insurance from the starting day of working with full salary
• Advanced healthcare package for self and family member
• 13th month salary
• Performance bonus: subject to performance
• 14-16 leaves per year
• Added birthday leave