Remote World was founded in 2023 with a simple belief: the future of work is remote, and everyone should have access to quality remote opportunities regardless of their location.
We noticed that while remote work is growing rapidly, many talented individuals around the world struggled to find legitimate, well-paying remote positions. At the same time, employers were struggling to find qualified remote talent from a global pool.
Remote World was created to solve this problem by building a comprehensive platform that not only connects job seekers with employers, but also empowers workers to develop the skills they need to succeed in remote environments.
Today, we're proud to have connected over 500 talented professionals with remote opportunities worldwide, and we're just getting started.
Location: Fully remote — you can be based anywhere in the world
Hours: Flexible – some overlap with US EST or UK GMT for peak support hours
Salary: $380–$580 USD/month
Contract: Full-time, permanent
Remote World is partnering with a US-based online learning platform to hire for this role. They host courses from over 10,000 instructors and serve 300,000+ students globally — from career changers to university students. When learners hit a problem, they need fast, helpful support to stay on track.
You'll help students get the most out of the platform — resolving technical issues, answering questions about courses and billing, and making sure nothing gets in the way of their learning. You'll work via live chat and email and be the friendly face of the product.
Apply with your CV and a short note on why you'd enjoy supporting students.
We welcome applications from people of all backgrounds. If you meet most but not all of the requirements, please apply anyway.
Student Support Agent – EdTech • Vietnam
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