Senior Merchandiser (Garment Industry)

Job Description Manage customer orders and provide support throughout the order placement process. Coordinate with customers regarding product specifications, development timelines, production schedules, and delivery requirements. Participate in sample development and production, ensuring samples meet quality standards before submission to customers. Liaise closely with Production, Technical, Planning, and Quality Assurance teams to ensure orders are completed on schedule and in compliance with customer requirements. Monitor order progress and proactively resolve issues that may impact production timelines or product quality. Prepare product costings and calculate costs for related services. Develop purchasing and order fulfillment plans to ensure smooth production flow. Prepare and submit regular reports on order status, production progress, and key performance indicators (KPIs) to management. Maintain strong relationships with customers and provide professional after-sales support when required. Job Requirements College or Bachelor's degree in Business Administration, Textile & Garment, Supply Chain Management, or related fields. Good command of English in all four skills: speaking, listening, reading, and writing. Proven experience in team management within a manufacturing environment. At least 3–5 years of experience in Merchandising, Order Management, or a related role within the garment/textile manufacturing industry. Strong understanding of garment production processes, costing, sourcing, and order management. Proficient in Microsoft Office applications, especially Excel. Strong analytical, problem-solving, and data reporting skills. Excellent communication, coordination, and organizational skills. Proactive, detail-oriented, fast learner, and able to work under pressure. Benefits 14 annual leave days per year. Competitive salary package, negotiable based on qualifications and experience. Annual performance bonus. 13th-month salary. Full Social Insurance, Health Insurance, and Unemployment Insurance coverage from the first probation month. Free lunch provided at the company. Monthly birthday celebrations and other company-sponsored events. Professional working environment with excellent career development opportunities. Working Location Song Thao Industrial Cluster, Cam Khe Commune, Phu Tho Province, Vietnam. Company Shuttle Bus Daily shuttle bus service from Viet Tri City to the Company. Weekend shuttle bus service between Hanoi and the Company. Daily shuttle bus routes between the Company and Vinh Phuc, Lam Thao, Yen Lap, and Ha Hoa. Contact: hien@cnk-consulting.com.vn (Ms. Diep Hien) - 0375 659 653 Note: We appreciate all applications; however, only shortlisted candidates will be contacted