E-commerce Supervisor Manager (Pet Food)
Overview of the role:
The position is to build our Pet Food brands digital footprint from the ground up. Reporting to the Head of Commercial the incumbent is responsible for owning the entire e-commerce platform lifecyclefrom setting up the storefront and managing 3PL logistics to running high-conversion digital ads driving online sales targets managing digital distribution networks (Marketplaces Quick-Commerce and D2C) and utilizing data analytics to optimize the path-to-purchase. This role requires a blend of commercial acumen technical platform knowledge and the ability to work cross-functionally to ensure product availability and brand visibility in the digital space
Qualifications :
1. Shopee Platform & Sales Leadership
End-to-end setting up and management of the Shopee Mall/Official Store or any e-commerce platform as needed including product listings pricing strategy and inventory health.
Develop and execute the Yearly sales calendar
Own the P&L for the e-commerce channel tracking GMV Net Sales and contribution margins
Prepare and achieve annual sales budgets and targets specifically for the e-commerce channel
Manage online receivables and coordinate with Finance to ensure account settlements according to credit terms
Prepare monthly e-commerce sales reports forecasts and digital customer databases for management review
2. Full-Stack Digital Marketing (On-Platform)
Traffic & Conversion: Manage E-commerce Marketing Solutions (including but not limited to Shopee Ads Flash Sales and Discovery Ads).
Off-Platform to On-Platform: Execute CPAS (Collaborative Ads) on Facebook/Instagram
Shopee Live & Engagement: Lead the livestreaming strategy and feed content to build community engagement within the app
3. Operations & Logistics (Build vs. Buy)
External Management: Oversee relationships with E-commerce Enablers or 3PL providers
In-House Capability: If needed design and build our in-house fulfillment process and website including warehouse layout packing standards and shipping integrations
4. Hybrid All-Rounder Marketing
Traditional Support: Design and coordinate the production of Point-of-Sale Materials (POSM) and offline activations when e-commerce initiatives overlap with physical retail
Brand Consistency: Ensure that the look and feel of the pet food brand is consistent across the app and physical pet shops
What are we looking for
- Pet Food industry experience will be an advantage.
- 510 years of e-commerce experience within the Vietnam market.
- Hands-on experience managing Shopee Seller Centre and marketplace operations.
- Strong understanding of digital marketing marketplace advertising and performance optimisation.
- Experience owning sales targets GMV or e-commerce commercial performance.
- Pet Food industry experience will be an advantage.
- Strong analytical skills with proficiency in Excel and marketplace reporting tools.
- Native Vietnamese with professional working proficiency in English.
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1