Head of E-commerce Operations

Job Description

• Overall Objectives:
  • Standardize the E-commerce operation system as revenue reaches a large scale.
  • Optimize collaboration efficiency among business teams.
  • Build data management and KPI systems.
  • Support the companys expansion into the Southeast Asian market.
• E-commerce Operations Management: Review and standardize operational processes on TikTok Shop and Shopee; Develop KPIs dashboards and business reporting systems.
• Business System Coordination: Coordinate activities among the E-commerce Marketing/Performance Livestream Affiliate/KOC and Shop Operations teams.
• Business Performance Optimization: Analyze GMV traffic and conversion metrics; Propose and implement growth strategies.
• Market Expansion Strategy: Participate in developing expansion plans for the Southeast Asian market.

Requirements

• 35 years of experience in the E-commerce industry.
• Deep understanding of operations on TikTok Shop and Shopee platforms.
• Experience in operating or managing a GMV of 20 billion VND/month or more.
• Experience in managing or coordinating E-commerce teams.
• Strong systems thinking with the ability to establish operational processes and KPIs.
• Proficiency in Chinese and an understanding of the Vietnamese and Southeast Asian markets are strong advantages.
• Preference will be given to candidates with experience in the Fashion Apparel Lingerie/Underwear or Beauty/FMCG industries.

Benefits

• Work directly with the CEO and participate in the business system restructuring process.
• Opportunity for an Employee Stock Ownership Plan (ESOP) based on contributions and long-term commitment.
• Full participation in Social Insurance in accordance with state regulations.
• Participate in team-building and internal engagement activities.
• Enjoy full benefits for public holidays and Tet.
• 13th-month salary bonus.

CONTACT: Mr. Hoang Anh

Phone/Zalo: 0563.886.858
Email:

Employment Type : Full Time
Experience: years
Vacancy: 1