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Aloha Consulting Group
Operational SpecialistAloha Consulting Group • Ho Chi Minh City, Vietnam
Operational Specialist

Operational Specialist

Aloha Consulting Group • Ho Chi Minh City, Vietnam
8 ngày trước
Mô tả công việc

ACG3736JOB

Our client is a leading express delivery and logistics company in Vietnam seeking experienced professionals to join their organization.


Role Overview

  • The Operational Excellence Specialist is responsible for improving operational processes service quality productivity and cost efficiency across logistics transportation warehousing and fulfilment operations.
  • The role works closely with Operations Finance Commercial and Technology teams to identify performance gaps standardize processes and deliver measurable operational improvements.

Key Responsibilities

  • Analyze end-to-end logistics processes to identify operational bottlenecks inefficiencies and control gaps.
  • Lead process improvement initiatives across transportation sorting warehousing fulfilment and last-mile delivery operations.
  • Develop and standardize standard operating procedures workflows service standards and operational controls.
  • Monitor operational KPIs including productivity turnaround time delivery performance cost per shipment and service quality.
  • Conduct root cause analyses and implement appropriate corrective and preventive actions.
  • Support warehouse layout planning workforce planning capacity utilization and workflow optimization.
  • Improve route planning line-haul operations and resource allocation.
  • Collaborate with Technology and Operations teams to enhance system utilization data accuracy and process automation.
  • Develop dashboards and prepare regular performance reports for management.
  • Support operational audits and ensure compliance with internal procedures.
  • Train operational teams on new processes tools and improvement initiatives.
  • Monitor project implementation and quantify cost savings and productivity improvements.

Requirements

  • Bachelors degree in Logistics Supply Chain Management Industrial Engineering Business Operations or a related discipline.
  • At least 4-6 years of experience in logistics transportation warehousing fulfilment or operational excellence.
  • Strong experience in process improvement operational analysis or continuous improvement initiatives.
  • Good understanding of logistics operations and service performance KPIs.
  • Experience with Lean Six Sigma Kaizen or similar process improvement methodologies is preferred.
  • Advanced Microsoft Excel and data analysis skills. Experience with Power BI is considered an advantage.
  • Experience with WMS TMS ERP or other logistics operating systems is preferred.
  • Good written and spoken English communication skills.
  • Strong analytical problem-solving and stakeholder management capabilities.
  • Hands-on structured and comfortable working across multiple operational sites.

Contact: Phuong Tran Giau Nguyen or Thuong Le

Due to the immense number of applications only shortlisted candidates will be contacted.



Employment Type : Full Time
Experience: years
Vacancy: 1

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