Mô tả công việc
Position Summary:
This is a full-time on-site role forService Engineer Compressor based in Hanoi Vietnam. The Service Engineer is responsible for after-sales service execution including installation commissioning maintenance and troubleshooting of compressor systems to ensure reliability performance and customer satisfaction.
KPIs
- Equipment uptime and reliability
- Response time and service quality
- Customer satisfaction
- Service revenue contribution (parts contracts upgrades)
Responsibilities:
Installation & Commissioning:
- Perform installation and start-up of compressor systems and related equipment
- Ensure proper system setup alignment and operational readiness
- Conduct system testing and commissioning to meet performance requirements
Maintenance & Troubleshooting
- Perform preventive maintenance and inspections
- Diagnose faults and carry out repair activities
- Troubleshoot mechanical electrical and control issues
- Minimize customer downtime and ensure system reliability
Customer Support & Training
- Provide on-site technical support and guidance
- Train customers on operation and maintenance procedures
- Respond to service calls and emergency breakdowns
Service Business Development
- Identify opportunities for: Spare parts Service contracts System upgrades and retrofits
- Recommend solutions to improve system efficiency and performance
Documentation & Reporting
- Complete service reports and maintenance records
- Provide feedback on recurring issues and product performance
- Ensure compliance with safety and company standards
Other responsibilities: as assigned or required.
Key requirements:
- Bachelors degree in Mechanical / Electrical / Mechatronics Engineering
- 15 years experience in compressor or industrial equipment service
- Strong hands-on troubleshooting and repair skills
- Knowledge of compressor operation maintenance
Required Experience:
IC
Employment Type : Hourly
Experience: years
Vacancy: 1