Key Account Director

ACG3785JOB

Our client who is a fast growing marketing agency in Vietnam is looking for a qualified talent to join their firm.

• Take direct ownership of and manage relationships with a portfolio of strategic clients in the Finance and Banking sector according to the agreed account transition plan.
  
• Build and maintain strong relationships with stakeholders at multiple levels from operational teams to senior leadership while effectively navigating complex organizational structures and stakeholder dynamics.
  
• Act as the primary point of contact for client meetings ongoing communications and issue resolution ensuring consistently high service quality and client satisfaction.
  
• Develop comprehensive Account Plans for key clients proactively identify evolving business needs and uncover opportunities to expand services within existing accounts.
  
• Take direct accountability for client retention account growth and revenue performance across the assigned portfolio.
  
• Lead coach and develop the Account team to strengthen overall capability and performance.
  
• Collaborate closely with Planning Creative Content Event and other relevant functions to ensure high-quality and timely project execution.
  
• Provide regular updates to the CEO on client status revenue performance and potential business development opportunities.
  

Requirements

• At least 8 years of experience in communications or advertising agencies or in Marketing and Communications including a minimum of 3 years at Account Director Senior Account Manager or an equivalent level.
  
• Proven experience directly managing and developing key accounts involving multiple levels of stakeholders.
  
• Strong track record in client retention account expansion and revenue growth.
  
• Demonstrated experience in managing coaching and developing Account teams.
  
• Strong capabilities in client management communication presentation and negotiation. Excellent Vietnamese communication and presentation skills are required together with good conversational English.
  
• Strong commercial mindset with the ability to understand client needs and translate them into opportunities for service expansion and business growth.
  

Preferred Qualifications

• Experience working with clients in the Finance and Banking sector is highly preferred particularly organizations with multi-layered approval processes and complex decision-making structures.
  
• An established network with Marketing Communications or Brand teams within banks is a strong advantage.
  
• Good understanding of regulations related to financial and banking communications as well as personal data protection requirements.
  
• Experience coordinating high-level programs executive events or external affairs activities is preferred.
  

Benefits

• Competitive compensation package with performance-based incentives.
  
• Full statutory Social Insurance and Health Insurance coverage together with a 13th-month salary in accordance with company policies.
  
• Opportunity to work directly with major clients across multiple industries particularly leading banks and financial institutions.
  
• Clear opportunities for advancement into senior management positions as the company continues to expand.
  

Contact: Quynh Anh Nguyen
Due to the immense number of applications only shortlisted candidates will be contacted.

Employment Type : Full Time
Experience: years
Vacancy: 1