QESH Manager (Quality, Environment, Safety & Health)

Job Description

Quality & Food Safety Leadership - 70%

• Own and continuously improve the site's Quality and Food Safety Management System.
• Act as the site's Food Safety Team Leader.
• Ensure full compliance with all applicable international and Vietnamese food safety, quality, customer, risk control, and regulatory requirements, including BRCGS and Product Integrity programs, by maintaining certification compliance, driving audit excellence, managing product safety and authenticity risks, ensuring end-to-end traceability, overseeing recall and crisis preparedness, and implementing effective allergen management and contamination prevention controls to safeguard product quality, consumer safety, and legal compliance.
• Maintain audit-ready status at all times and lead external certification audits and customer audits.
• Manage specifications, testing programs and release procedures.
• Oversee supplier quality assurance and approval processes.
• Drive root cause analysis and corrective actions for quality incidents, complaints, deviations and non-conformances.
• Establish and monitor quality KPIs

Environmental Management - 10%

• Lead implementation and continual improvement of ISO 14001 systems.
• Ensure compliance with all environmental legislation and permits.
• Drive sustainability initiatives related to:
• Energy reduction
• Waste reduction
• Water conservation
• Packaging sustainability
• Carbon footprint improvement
• Monitor environmental KPIs and compliance reporting.

Occupational Health & Safety - 10%

• Lead the site's Health & Safety Management System.
• Maintain compliance with ISO 45001 and local HSE regulations.
• Promote a strong safety culture through visible leadership and employee engagement.
• Manage:
• Risk assessments
• Safety inspections
• Incident investigations
• Corrective actions
• Permit-to-work systems
• Contractor safety programs
• Ensure legal compliance and reporting requirements are fulfilled.
• Drive continuous reduction of workplace incidents and occupational risks.

Regulatory & Compliance Management – 10%

• Ensure compliance with Vietnamese food safety, labor, environmental and occupational health legislation.
• Maintain regulatory permits and registrations.
• Monitor emerging regulatory developments affecting the business.
• Interface with regulatory authorities, certification bodies and customer representatives.

Qualifications

• Bachelor’s or Master’s degree in Food Science, Food Technology, Chemistry, Engineering, Environmental Science or related discipline. Master’s degree desirable.
• Minimum 8-10 years' experience in quality, food safety and EHS leadership roles.
• At least 5 years in a food manufacturing environment.
• Strong experience within: Coffee, Beverage, Dairy, Ingredients and/or FMCG food manufacturing
• Demonstrated success managing BRCGS-certified operations.
• Experience leading customer, certification and regulatory audits.
• Proven people leadership experience in a manufacturing environment.
• Experience working in multinational organizations and matrix reporting structures.

Professional Certifications Preferred:

• Lead Auditor qualification (BRCGS, ISO 9001, ISO 14001 or ISO 45001)
• HACCP Certification
• Food Safety Team Leader Certification
• Six Sigma Green Belt or higher
• NEBOSH or equivalent HSE qualification (preferred)

Additional Information

Technical Skills

• BRCGS Food Safety Standard
• HACCP and GMP
• Food fraud and food defense
• ISO 9001, ISO 14001, ISO 45001
• Root cause analysis
• Internal auditing
• Regulatory compliance
• Risk management

Soft Skills

• Strategic thinking
• Influencing and stakeholder management
• Change leadership
• Coaching and team development
• Decision making
• Cross-cultural communication
• Continuous improvement mindset
• English mandatory