Deputy Director of Healthcare Management Center

ACG3832JOB

Our client is a one of the leading companies in construction real estate investment in Vietnam who is seeking an experienced candidate.

Strategic Planning & Business Management

• Advise senior management on the development of business strategies operating models and commercial plans for healthcare service and healthcare real estate operations.
  
• Develop and implement overall business plans revenue targets and development directions for the Center and its healthcare service facilities ensuring alignment with the Companys long-term and short-term strategic objectives.
  
• Recommend appropriate management models organizational structures workforce plans and operating mechanisms to ensure effective governance and alignment with the Companys value chain.
  
• Develop and recommend commercial policies including pricing incentives discounts and flexible service packages based on market developments and the Companys competitive advantages.
  
• Support the development of domestic and international partnerships including engagement with strategic partners healthcare brands and wellness service providers seeking to expand their presence in Vietnam.
  
• Advise on the development and optimization of healthcare facilities and service locations including functional planning space utilization technical requirements operating efficiency and appropriate investment solutions.
  

Business Planning & Operations

• Develop operating plans revenue targets and growth directions for the healthcare business ensuring effective resource utilization cost optimization and sustainable commercial performance.
  
• Monitor and analyze revenue operating costs and business performance across individual sites and business units.
  
• Recommend adjustments to operating models commercial policies and business structures based on performance analysis and market conditions.
  
• Oversee the implementation of pricing policies business programs and service standards to ensure financial efficiency service quality and operational consistency.
  
• Direct and monitor pre-opening opening and post-opening setup and operational activities for healthcare facilities ensuring stable and effective operations.
  
• Supervise the implementation of standard operating procedures service standards and healthcare operating processes.
  
• Coordinate with relevant departments to organize training and capability-building programs for medical technical customer service and operational teams.
  
• Oversee the resolution of issues related to service quality and customer experience ensuring timely handling and appropriate corrective actions.
  

People Management & Development

• Assign organize and monitor employees work to ensure productivity quality and effective utilization of human resources.
  
• Evaluate employee performance objectively and fairly identify improvement areas and provide appropriate development plans.
  
• Provide coaching mentoring and professional guidance to employees while developing individual capability and career development plans.
  
• Identify and develop high-potential employees and establish appropriate talent development and succession plans.
  
• Build a professional collaborative accountable and performance-oriented working environment.
  

Other Responsibilities

• Perform other duties and assignments relevant to the position and business function as directed by senior management.
  

Requirements

Education

• Bachelors degree or higher in Business Administration Economics Real Estate Finance Commerce Supply Chain Management Hospitality Tourism or related fields.
  
• Relevant professional certifications in healthcare management or healthcare operations are preferred in accordance with applicable regulations.
  

Professional Experience

• At least 10 years of relevant experience in business management business development market development strategic partnerships or healthcare service operations.
  
• At least 810 years of management experience in an Executive Director Operations Director or senior management position within hospitals international clinics healthcare centers wellness centers or comparable healthcare service organizations.
  
• Proven experience in developing and implementing healthcare business or cooperation projects in Vietnam is required.
  

Industry Knowledge & Expertise

• Strong understanding of the healthcare service industry particularly models such as hospitals clinics wellness centers medical centers and healthcare-related service ecosystems.
  
• Knowledge of healthcare-related legal and regulatory requirements quality management standards and operational standards applicable to healthcare facilities.
  
• Understanding of healthcare service trends customer behavior medical and wellness technologies and modern healthcare equipment.
  
• Knowledge of service quality standards and risk management frameworks applicable to healthcare operations is an advantage.
  
• Understanding of healthcare facility licensing regulatory compliance quality control and relevant operating procedures.
  
• Knowledge of healthcare business finance including P&L CAPEX OPEX ROI and investment efficiency.
  
• Understanding of service pricing customer segmentation cross-selling/up-selling and healthcare service commercialization models.
  

Professional Skills

• Ability to develop and optimize healthcare service products by translating technical and medical requirements into commercially viable service models.
  
• Strong capability in market analysis customer development business planning and commercial solution development.
  
• Strong negotiation and commercial relationship management skills particularly with healthcare partners major brands and strategic customers.
  
• Ability to manage customer relationships resolve conflicts and handle service-related crises effectively.
  
• Ability to design and standardize healthcare operating processes and SOPs ensuring consistency across service delivery consultation examination treatment and customer care.
  
• Ability to implement and optimize specialized management systems and software such as HIS EMR and CRM.
  

Contact: Hoang Hai Ha

Due to the immense number of applications only shortlisted candidates will be contacted.

Employment Type : Full Time
Experience: years
Vacancy: 1