Business Analyst - IT Outsourcing (Japanese Speaking BA)

JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Business Analyst (Japanese Speaking) acts as a strategic liaison between business challenges and technology solutions. This role is responsible for analyzing business needs, defining requirements, and proposing optimal solutions to ensure successful delivery of projects aligned with organizational goals.

You will collaborate with both business and IT stakeholders to understand processes, design functional flows, and ensure quality outcomes from concept through post-deployment.

Key responsibilities:

• Act as a bridge between business problems and technology solutions.
• Analyze business needs and project strategies to propose optimal solutions.
• Document requirements using industry-standard formats (BRD, SRS, FRS) and create diagrams such as product roadmaps and functional flows.
• Collaborate with IT and business teams to build business processes, data structures, and ensure deliverables meet initial specifications.
• Report progress and issues to management (Leader, PO) and escalate when necessary.
• Assist in resolving service-related issues and adhere to development and support processes.
• Ensure concepts are developed and managed from inception through post-deployment.
• Perform any other related tasks as required.
• Performs any other related task as require

To thrive in this role, you need to have:

• Advanced understanding of business practices and processes.
• Excellent teamwork and client service orientation with strong organizational skills.
• 3+ years of experience in roles such as Business Analyst, Product Analyst, Systems Analyst, Project Leader, or Project Manager.
• Strong knowledge of requirement documentation (BRD, SRS, FRS) and diagramming (roadmaps, organizational charts).
• Ability to work proactively in ambiguous situations and collaborate across departments.
• Must: Native/fluent Japanese (equivalent to N2 level) and proficiency in English for speaking, writing, and presenting.
• Prefer: Experience in Finance, Manufacturing, Logistics, Retail (FMCG, QSR, supermarkets, e-commerce), or related industries.
• Prefer: Familiarity with Agile/Scrum methodologies and tools like Azure DevOps.
• Prefer: Experience living or working in Japan.

Academic Qualifications

• Bachelor’s degree in Business, IT, or related field.
• Certifications in Business Analysis or Project Management are a plus.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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