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Harware Engineer

Harware Engineer

CNK Consulting Vietnam Co., LtdHải Dương, Hai Duong, Vietnam
12 days ago
Job type
  • Quick Apply
Job description

Position : Hardware Engineer

Salary Range : VND 20 mil

Location : Hai Duong

RESPONSIBILITIES : Role Summary

  • Responsible for delivering technical helpdesk support to end users.
  • Perform system administration and daily IT operations, including handling support tickets, monitoring network devices, providing server and workstation support, and managing data backups.
  • Oversee assigned IT operational and administrative activities.

Job Responsibilities

  • Provide first-level helpdesk support and technical solutions to users.
  • Coordinate and follow up with internal support teams on assigned tasks.
  • Monitor and assess overall system performance, ensuring continuous improvement in stability and efficiency.
  • Deliver comprehensive technical support and troubleshooting for network connectivity, VC / Zoom platforms, Office applications, servers, virtual machines, laptops, and desktops.
  • Monitor the condition of IT servers and equipment, identifying and mitigating security risks.
  • Administer network, firewall, servers, PCs, and VPN configurations.
  • Liaise with vendors and service providers for scheduled maintenance, repairs, and software updates.
  • Perform regular data backups, system restores, preventive maintenance, and incident logging.
  • Manage IT inventory, asset records, warranty tracking, maintenance schedules, and service subscriptions.
  • Handle IT procurement, replacement of outdated or faulty equipment, and relocation of devices; evaluate new IT products and solutions to support modern service delivery.
  • Conduct periodic risk assessments and ensure compliance with ISO 27001 standards.
  • Support ad-hoc IT projects as assigned.
  • Demonstrate understanding of ISO 27001 requirements and PABX systems (Avaya IP Office preferred).

    • REQUIREMENTS :

  • College degree or higher in Information Technology or a related discipline.
  • At least 3 years of experience in network and server administration.
  • Proficient in English or Chinese communication.
  • Strong technical and problem-solving skills in LAN / WAN, server, and Windows Server environments.
  • Knowledge of SQL databases, Exchange Server, ISA Proxy Server, Windows Server, and related IT technologies.
  • Familiarity with PABX telephone systems; experience with Nortel PABX is an advantage.

    • Working Conditions :

  • Working hours : Monday to Friday(8 : 00 AM 5 : 00 PM) & 2 Saturday per month.
  • Competitive salary and housing allowance.
  • OT salary from 5 to 6 mil per month.
  • Social Insurance in full salary.
  • Annual leave : 12 days per year.

    • We appreciate all applications; however, only shortlisted candidates will be contacted /

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    Engineer • Hải Dương, Hai Duong, Vietnam

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