Senior HR Operations Officer

Job Purpose

The Senior HR Operations Officer plays a key role in ensuring smooth, compliant, and employee-centric HR operations and HR administration. This position is responsible for maintaining accuracy, transparency, and efficiency in HR systems and processes that directly support the companys strategic objectives.

As a potential future HR leader, the Senior HR Operations Officer is expected to proactively identify process gaps, recommend system enhancements, and drive HR-related organization-wide improvements through reliable data insights, employees feedback, and continuously learning on what works in reality.

Key Responsibilities

1. HR Operations

• Maintain and update the organizational chart and accountabilities directory, ensuring clarity in reporting lines and accountability and speak up to propose changes when needed.
• Drive data-driven workforce planning, providing actionable insights that align with the companys strategic direction.
• Manage and update the Job Description system, ensuring alignment with company goals and decision-making authority.
• Coordinate with the Management Committee in succession planning, ensuring key positions have identified successors and development plans.
• Ensure the workability and accuracy of HR data, systems, and reports. Develop and maintain HR dashboards and reports (e.g., retention, tenure, headcount) to support management insights.

2. HR Administration

3. Other Projects

Job Criteria

Track record :

Preferred traits and competencies :