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Head of Digital Banking

CBSHanoi, Hanoi, VN

5 ngày trước

Loại công việc

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Mô tả công việc

1. Executing the digitization strategy

Develop, propose and advise the Board of Directors and CEO on strategies to develop the digital ecosystem to connect and exploit to sell VPBank banking products and services to users of the ecosystem.
Work closely with the Exco : CFO, CIO, Legal, Risk Divisions and the Directors of the Corporate Banking Division throughout the process of implementing and implementing the task of digitizing the bank.
Actively participate in and support the Retail Banking Head in shaping the Bank's strategies
Provide the Director of Retail Banking Division with detailed analysis information on market development trends, technology developments, user behavior inside and outside the banking sector
Proposing, Researching and developing the application of new technologies such as Open Banking to serve the digitization of the bank, helping to increase the productivity & experience of both existing and new customers.

2. Interact with customers

In-depth and detailed analysis of user behavior and experience on digital banking channels (VPBank NEO)

Work closely with Marketing Centers and IT Division to design a system to serve the system continuously, to meet the automation capacity, to respond promptly to changing requirements and to analyze in-depth to meet the maximum needs of customers.

Propose, receive & implement changes to digital banking products / services on VPBank NEO to increase utility, improve customer experience, encourage and retain customers to use VPBank's online services

3. Build synchronicity and speed

Building and developing digital thinking at the whole bank, as well as organizing digital events for the Board of Directors.

Promote ideas and initiatives on banking digitization strategies in the science and technology sector, especially at the leadership level.

Optimizing and digitizing processes related to online products and services.

4. Expand the ecosystem network and exploit new customers

Organize, implement and manage the development of connecting the fintech partner ecosystem according to the strategic goals approved by the Board of Directors and the Bank from time to time in order to exploit new customers, cross-sell products and services to bring profits to the Bank.

Analyze and evaluate ecosystem partners before proposing comprehensive and strategic business cooperation programs

5. Executing tasks as directed by the Board of Directors

Requirements

Educational Qualifications

Graduated with a degree in Business Administration / Finance & Banking / Economics.

Prioritize obtaining a Master's degree, working abroad or in international financial companies - especially in the Chinese market

Relevant Knowledge / Expertise

Project management experience; coordination and team management skills, especially for teams with diverse backgrounds.

Experience in the finance and banking sector, experience related to digital technology product.

Proficient in both General English and English for Specific Purposes.

Skills

Creative and open-minded with a strong ability to execute and turn ideas into reality.

Dynamic, decisive, passionate about work.

Strong analytical and process design skills, with a focus on digital technology products. Prior experience in building and managing digital technology products for banks.

Relevant Experience

At least 5 years of experience in a Management position at Bank.

At least 7 years of experience working in the banking industry, with a deep understanding of products and services.

At least 3 years of experience working in digital banking / digital transformation.

Other Relevant Skills

Strong leadership skills with the ability to motivate and inspire teams to achieve high performance.

Patient and skilled at developing the potential of each individual within the team.

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Head Of Digital Banking • Hanoi, Hanoi, VN