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Business Analyst (Middle / Senior)
Amaris ConsultingVietnam
19 ngày trước
Mô tả công việc
Job description
ABOUT THE JOB
Gather, analyze, and document business and functional requirements in collaboration with stakeholders.
Translate business needs into clear and actionable specifications for development and QA teams.
Coordinate system integration efforts, including interactions with third-party applications such as mobile platforms or payment gateway providers via APIs.
Define business processes, data models, and workflow diagrams to support new features, services, or system improvements.
Facilitate communication between business users, product owners, and technical teams to ensure shared understanding of project goals and deliverables.
Perform root cause analysis of reported issues, propose resolutions, and follow up to ensure successful resolution.
Prepare and maintain comprehensive documentation including business requirements, user guides, and process flows.
Support User Acceptance Testing (UAT) : assist with test planning, execution, and validation of deliverables against requirements.
Use SQL to extract, validate, and analyze data for reporting, issue investigation, and decision-making support.
ABOUT YOU
Bachelor’s degree in Computer Science, Information Systems, Finance, or a related discipline.
3–5 years of experience as a Business Analyst within either the banking / financial services industry or insurance products and processes .
Hands-on experience in payment gateway projects and integration with third-party services is a big plus.
Strong working experience with the Way4 platform is a plus.
In-depth knowledge of the credit card lifecycle (issuance, authorization, settlement, billing, disputes) is a plus.
Experience in API integration with proficiency in REST / SOAP and data formats such as JSON and XML.
Proficiency in Oracle SQL for data manipulation and analysis.
Strong analytical, organizational, and problem-solving abilities.
Excellent interpersonal and communication skills, with the ability to collaborate with cross-functional teams and third-party vendors.
WHY AMARIS?
Competitive salary and 13th-month salary
14+ annual leaves per year
Premium healthcare insurance, starting from your probation period
Project reviews and yearly performance appraisals
Annual company trips
Teambuilding activities : Team lunch / dinner, events, and celebrations, sports clubs (football, yoga, badminton, etc.)
International team with flexible working time + hybrid working
Tailor-made career path
Technical workshops and training courses
Mobility : Opportunities to be on-site abroad in our offices in over 60+ countries