Job Description
ACG_3143_JOB
Our client is a leading technology company in Vietnam who is looking for experienced talent to join their firm.
Survey and analyze customer needs
Develop service roadmaps and package services
Manage the backlog and prioritize features / services based on customer needs and cybersecurity trends
Collaborate with technical teams to convert business requirements into user stories / requirements for the technical team
Ensure products are implemented according to requirements and provide a smooth customer experience
Participate in advising solutions and receiving feedback to continuously improve services
Monitor global trends in APT, Malware, Dark Web, CTI platforms, etc.
Propose new features, reports, and integration methods
Measure service effectiveness through SLA, KPI, and customer satisfaction levels
Requirements
Contact : Thao Phan
Due to the immense number of applications, only shortlisted candidates will be contacted.
Product Owner • Hanoi, HN, vn