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Branch Manager I

Branch Manager I

Crown Worldwide GroupViet Nam
16 ngày trước
Mô tả công việc

Position Statement

The Branch Manager is responsible for leading the branch in delivering exceptional service to corporate and private clients, developing new business opportunities, and ensuring the overall success of the branch. The Branch Manager will oversee all branch operations, manage a team, and ensure compliance with company policies and procedures.

Key Focus Areas

  • Business Development
  • Client Relationship Management
  • Operational Excellence
  • Team Leadership
  • Compliance and Reporting
  • Corporate Social Responsibility
  • Cross-functional Collaboration

Key Tasks and Responsibilities

Business Development

  • Build and manage efforts liaising with corporate and private clients.
  • Seek opportunities to develop business across the breadth of the services.
  • Formulate strategies for growing current accounts and developing new relationships.

    • Client Relationship Management

  • Ensure quality service delivery and client satisfaction.
  • Communicate company information to staff effectively and efficiently.
  • Network within the expatriate community and attend company-sponsored events.

    • Operational Excellence

  • Analyze and report on business trends in the marketplace.
  • Ensure company systems and procedures are adhered to.

    • Team Leadership

  • Manage and support the branch team to achieve performance goals.
  • Foster a positive work environment that encourages teamwork, innovation, and job satisfaction.
  • Train team members on processes, procedures, protocols, and policies.

    • Compliance and Reporting

  • Ensure compliance with corporate policies and legislative requirements.
  • Prepare and deliver regular reports on branch performance.
  • Handle ad-hoc assignments and projects as assigned by the management team.

    • Corporate Social Responsibility

  • Align branch activities with the company’s sustainability strategy.
  • Actively participate in CSR initiatives and promote employee wellbeing.

    • Cross-functional Collaboration

  • Work closely with operations teams on service delivery.
  • Stay abreast of developments in other lines of business to capitalize on cross-selling opportunities.

    • Aptitude, Knowledge and Qualifications

    Aptitude

  • Maintain confidentiality with tact and discretion.
  • Exhibit excellent analytical, interpersonal, and communication skills.
  • Adapt to rapidly changing environments.
  • Set priorities, manage time and workload, and meet strict deadlines.
  • Complete tasks accurately and professionally within timelines.
  • Work efficiently under high pressure.
  • Display a confident, can-do attitude and support stakeholders effectively.
  • Approach problem-solving and decision-making with a solution-oriented mindset.

    • Knowledge and Qualifications

  • Degree in Business Administration, Management, or related field.
  • 8-10 years in business development, management, or related roles. Experience in MNCs or large companies, managing diverse teams.
  • Experience in 3PL or 4PL.
  • Proven ability to meet business needs and adapt to changing priorities.
  • In-depth knowledge of market trends and strategies.
  • Good understanding of labor laws and regulations.
  • Proficient in developing business opportunities and managing client relationships.
  • Strong skills in managing operations and ensuring compliance.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Fluent in English and native Vietnamese.

    • What we offer

  • Friendly Working Environment : Enjoy a supportive and flexible workplace with adaptable working hours.
  • Competitive Compensation : Receive a net salary with a competitive performance bonus scheme.
  • Long Service Leave : Benefit from a long leave service policy for senior employees.
  • Annual Bonuses : Receive a 13th-month salary and full compulsory insurance covered by the company.
  • Equipment Allowance : Laptop and phone allowances provided.
  • Comprehensive Health Insurance : Access a health care insurance package covering 24 / 24 accident, hospitalization, surgery, outpatient care, and dental care.
  • Paid Leave : Enjoy 15 days of paid leave, one birthday leave, and additional company holidays.
  • Professional Development : Access online courses and on-the-job training.
  • Health Checkups : Annual health checkups provided.
  • Employee Gifts : Receive trade union gifts for various events (e.g., birthdays, Women's Day, weddings, Tet holiday).
  • Team Activities : Participate in team-building activities and a year-end gala dinner.
  • Working Hours : Work from Monday to Friday.

    • Call to action

    If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!

    Requirements

    Interested candidates should submit application documents include :

  • Letter of Application in English
  • CV in English with latest photo, Net salary expectation, Available starting date

    • Company

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    Manager • Viet Nam